Privacy Policy

The Tunbridge Wells Hotel Limited respects your privacy and seeks to protect your personal data. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. It is our intention to demonstrate to you how we gather, use and protect your personal data.

The aim of The Tunbridge Wells Hotel Limited is to ensure that the processing of personal data by or on behalf of The Tunbridge Wells Hotel Limited is fair and reasonable and that your personal data is secure, accurate and up to date.
The Tunbridge Wells Hotel Limited collects information which is relevant to the product/service you are purchasing or enquiring about and is only used for administering our supply of the product or service and collecting payment.
We do update this Policy from time to time so please do review this Policy regularly.
Information We Collect
In running and maintaining our website we may collect and process the following data about you:
1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
2. Information provided voluntarily by you. For example, when you register for information or make a purchase.
3. Information that you provide when you communicate with us by any means.
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
1. To provide information to you that you request from us relating to our products or services. 2. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information. 3. To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Storing Your Personal Data:
We do not store any personal data unless we have your prior permission, all data is stored securely. Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Disclosing Your Information:
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below: 1. In the event that we sell any or all of our business to the buyer. 2. Where we are legally required by law to disclose your personal information. 3. To further fraud protection and reduce the risk of fraud.
Third Party Links On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that sites policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
Access to Information In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you.
Contacting Us Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at [email protected]